See the Christmas opening times for our stores.

Terms & Conditions

We operate this site for the purpose of advertising our services to customers and potential customers. By using this site, you signify your acceptance of these conditions in return for which we will provide you with access. From time to time we may modify the conditions so please continue to review the conditions of use whenever accessing or using this site. If at any time you do not wish to accept these conditions then you may not use this site.

Rolex Section
While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Terms of Use, Privacy Notice and Cookies Policy of www.rolex.com are solely applicable.

No Reliance
Whilst we take steps to ensure the accuracy of the information accessed via this site, we cannot guarantee or give any warranty as to its accuracy, timeliness or completeness of any information or material appearing on it.

Copyright
This site and all materials, text, code, content, software, videos, music, sound, graphics, photographs, illustrations, artwork, photographs, formats, files, graphics, devices and links contained in it or linked to it (together “Content”) are protected by copyright, trade marks and other rights of intellectual property owned by us or licensed to us. Anyone accessing this site is entitled to view any part of it. However, the Content must not be used nor reproduced (in whole or part) for any other purpose including on or in connection with another website or publication or for direct commercial gain. Any links to this site must be notified to and approved by us before they are created or steps are taken to create the same.

No Warranty
This site and its Content are provided “as is” excluding warranties of any kind, either express or implied, to the fullest extent permissible under applicable law. We accept no liability for functions contained on the site and make no warranty that the site will operate uninterrupted or error-free or that any defect will be corrected. We do not warrant that the site is compatible with your computer equipment or that the site or its server is free of errors, viruses, worms or “Trojan horses” and we shall not be liable for any damage you may suffer as a result of such destructive features.

Limitation of Liability
You acknowledge that your use of this site and its Content is at your own risk. If you are dissatisfied with this site, its Content or these conditions then your only remedy is to discontinue use of the site.

Save for liability which we cannot by law restrict or exclude, we shall have no liability to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even where we have been advised of the possibility of the same. Applicable law may not allow the limitation or exclusion of liability of certain damages, so this limitation or exclusion may not apply to you in its entirety.

Local Laws & Regulations
This site is not directed at persons in a jurisdiction where for any reason the site’s publication or availability is prohibited and any person for whom such a prohibition applies must not access the site. We do not represent that this site or its Content is appropriate for use or permitted by local laws in every jurisdiction. Those who access the site do so on their own initiative and are responsible for compliance with applicable local laws or regulations. Legal advice should be sought in cases of doubt.

The Retail Ombudsman

If we are unable to resolve a complaint that you make to us within 8 weeks you can take your complaint to The Retail Ombudsman.

This is an independent organisation, which specialises in providing Alternative Dispute Resolution services for consumers and retailers. As members of the organisation, we are bound by their code of practice and they can be contacted via:

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